We got in touch last year to let you know that we will continue to support you throughout Project Alpha. We have asked you to use help4u@dundee.ac.uk so that we can respond to your web inquiries.

Thanks to you we had:

2000 calls assigned to the web team in the last year

30% of the calls came from External Relations, our number 1 customer

50 calls resolved in a week, the most so far

1 hour to assign calls to the best person who can help you

Our most common feedback is « Wow, that was fast! »