We got in touch last year to let you know that we will continue to support you throughout Project Alpha. We have asked you to use firstname.lastname@example.org so that we can respond to your web inquiries.
Thanks to you we had:
2000 calls assigned to the web team in the last year
30% of the calls came from External Relations, our number 1 customer
50 calls resolved in a week, the most so far
1 hour to assign calls to the best person who can help you
Our most common feedback is « Wow, that was fast! »